Writers are not a not a monolith. Writers are not a homogeneous population here on Medium. (Neither are readers).
By rolling out broad sweeping changes that affect all writers at once , Medium is ignoring the diversity of interests represented on their platform and pissing off a lot of people — quite possibly, ultimately pleasing no one.
Medium has the technical capacity to segment changes — by genre, for example. If they want to change a particular design or particular evaluation method, they should do so only for the segment of writers (or readers) to whom they best apply.
The only reason (that I can imagine) to keep making broad sweeping changes that affect everyone rather than only the specific segments to whom the changes *should* apply is that Medium is **not** actually concerned about writers at all.
Let’s say, for sake of argument, that Medium’s platform-wide design changes are for the sake of readers — whose interests concern writers as well. Why not include writers in the design processes (e.g. brainstorming, voting, etc) or — better yet, at minimum, be more transparent and solicit feedback from all stakeholders — readers as well as writers, editors, and publishers?? Why respond only to complaints? Why take such a reactionary approach?
Assuming Medium’s changes serve a business purpose, why aren’t they more proactive in soliciting feedback *before* making changes?
My conclusion is that Medium is concerned only with their bottom line, regardless of opportunity costs to writers and — by extension — to publishers and readers. This confuses me because Medium cannot exist without writers.
The more I learn about the lack of transparency here on Medium, the less I want to invest time and energy into publishing with this (clearly) ruthless software company.
However, I choose to continue reading on Medium (for now) because I want to support writers.
Considering the strong relationships that writers (and publishers) maintain with their audience, Medium will do well to remember that writers will take their (and Medium’s) most engaged end users (e.g. readers like me) with them if and **when** they leave.
Many of my favorite writers have already left this platform.
It’s only a matter of time before we all say to hell with this heaping pile of bull!! 🐂💩